July 05, 2017 at Hilton Liverpool City Centre in Liverpool.
=> For frontline teams in #hotels and #venues
How many special events and meeting room enquiries are lost to the competition each month?
Are you and your team missing opportunities to convert more enquiries into sales?
We help managers and their team members to focus on the professional skills and knowledge that will improve their enquiry handling technique, impress corporate booking agents and develop their confidence to ask for the booking.
** Key Topics:
• Understanding your product and competitors
• Enquiry handling for effective conversions
• Presenting your product
• Converting the business
• Handling enquiries through agents
• Post event follow-up
See your meeting rooms through the eyes of your customers – discover how simple techniques and procedures can transform your events enquiries into profitable sales.